OUR SOLUTUIONS
SAP Commerce Cloud
Grow Your Business Along With Extensive E-commerce Presence
SAP Commerce Cloud is a complete solution for both B2B and B2C commerce. The platform supports company-wide data and flexible innovation to help increase revenue and improve customer satisfaction. SAP Commerce Cloud builds personalized engagement with potential customers by efficiently managing catalogs, products, and configurations. The cloud-based platform is designed for large enterprises that need advanced solutions for B2B, B2C, or B2B2C scenarios.
With built-in, industry-specific technologies, SAP Commerce Cloud can operate as a standalone module or work together with SAP Marketing Cloud, Sales Cloud, or Analytics Cloud to create more value. It helps companies transform their business by focusing on three main areas:
Becoming an omnichannel business
Delivering a contextual customer experience
Unifying the customer process
SAP Commerce Cloud Services
Smart E-commerce Services in Numbers
70
%higher time to value
14
%revenue uplift
99.95
%SLA
SAP Commerce Cloud vs. Hybris
Hybris, acquired by SAP in 2013, was a leading e-commerce platform for customer engagement and commerce solutions. It laid the foundation for SAP Commerce Cloud, part of SAP’s Customer Experience suite, which focuses on smooth omnichannel commerce across online, offline, mobile, and in-store channels.
Whether deployed in the cloud or on-premise, many features help you adopt a customer-focused business approach. By giving access to real-time customer data, SAP Commerce Cloud (SAP CC) supports higher sales and stronger customer loyalty.
Benefits of SAP Commerce Cloud
Why do discerning business representatives choose SAP Commerce Cloud implementation to both outperform competitors and earn customer trust? Here are the key benefits of this cloud-based eCommerce platform:
SAP Commerce Cloud for B2B and B2C
SAP Commerce Cloud Modules
Catalog Management Module
Order Management Module
Marketing Module
Customer Service Module
Discover the SAP Commerce Cloud System Architecture
Everywhere Commerce
Decoupled JavaScript Storefront
Build engaging progressive web app (PWA) storefronts that deliver the best experience on any device or location.
Powerful Search Capabilities
Help customers quickly find what they want and promote the right products using strong search features.
Flexible Built-in Promotions
Drive sales and conversions with easy-to-use, flexible promotion tools.
Plug-and-Play Integration
Use plug-and-play integration to provide a scalable shopping cart and smooth checkout experience, including payment and tax management.
Intelligent Selling Services
One-to-One Customer Engagement
Use real-time insights to meet each customer’s needs and preferences throughout their online buying journey.
Personalized Experiences that Drive Action
Offer compelling, relevant storefront experiences with one-to-one product recommendations and real-time merchandising.
Convert Browsers into Buyers
Leverage machine learning to automatically maximize conversions with behavior-based recommendations.
Maximize Your Personalization ROI
Achieve and exceed business goals using A/B testing and real-time algorithms optimized for your targets.
Experience Management
Intuitive Website Editing
Easily manage storefronts with a simple, user-friendly WYSIWYG website editing tool.
Support for Multiple Storefronts
Manage several storefronts to ensure brand and experience consistency using inherited components and built-in support for multiple customer touchpoints.
Seamless Promotions
Effortlessly design and launch promotional campaigns.
Intelligent Selling Services
Access integrated intelligent selling services to add personalized recommendations and merchandising features.
Why Entrust Your Business Tasks To SAP Commerce Cloud?
Pull data from your back-end systems and suppliers into one central hub at the touch of a button. With the wide range of features in SAP Commerce Cloud, you can:
Quickly implement new business models and customer touchpoints
Achieve profitable results through data-driven analytics
Empower employees to become trusted advisors
Simplify processes and reduce risks in your eCommerce strategy
Increase customer confidence in your competitive advantage
SAP Commerce Cloud Implementation With Saptix
We follow the SAP Activate methodology, which breaks down the implementation of SAP Commerce Cloud into six key stages.
FAQ
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What is SAP Commerce Cloud?
SAP Commerce Cloud is a powerful enterprise e-commerce platform that helps businesses create personalized, omnichannel shopping experiences. It integrates smoothly with back-end systems and drives growth through digital commerce.
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How does SAP Commerce Cloud enhance customer experience?
SAP Commerce Cloud uses customer preference and behavior data to deliver personalized shopping experiences. This ensures customers see the right products and messages at the right time.
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Can SAP Commerce Cloud integrate with other SAP solutions?
Yes, it seamlessly connects with SAP S/4HANA, SAP Sales Cloud, SAP Service Cloud, and other SAP products to provide a complete, end-to-end commerce experience.
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How does SAP Commerce Cloud handle multi-channel sales?
It manages customer interactions across web, mobile, and in-store channels, giving businesses a unified view of sales and customer data.
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Does SAP Commerce Cloud support both B2B and B2C models?
Yes, the platform supports both B2B and B2C business models with flexible configurations to meet different customer needs.
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Is SAP Commerce Cloud the same as Hybris?
Yes, SAP Commerce Cloud is the new name for SAP Hybris. SAP acquired Hybris in 2013 and rebranded it in 2018 to align with its cloud strategy.
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How does SAP Commerce Cloud simplify processes?
It automates tasks, streamlines workflows, and offers a centralized platform to manage all parts of your e-commerce business, leading to greater efficiency and better operational visibility.
