Companies rely on cloud solutions from SAP with the support of their most important business processes. But too many IT teams can be found in an endless cycle of maintenance, surveillance and problem correction. So there is hardly any room for strategic tasks that really advance business. SAP Cloud Application Services can change this.

Cloud solutions promise simplicity: just switch on-and everything is running. But behind every successful cloud transformation is a complex network of operational challenges. Companies that introduce cloud solutions- whether publicly or privately- must continue to deal with topics such as tests, application performance, security, surveillance, integrations, service and change applications and problems.

The reality therefore looks like that in cloud solutions you no longer have to worry about hardware and infrastructure. But the daily workload in operational operation is still available. Without corresponding management, risks such as downtime, inefficiencies and limited scalability arise for companies.

SAP Cloud Application Services can help here. The service offers managed by experts are intended to help to do, optimize and innovate to make cloud applications. Companies receive the tools in order to be able to exploit the full potential of their business, their employees and their technology investments.

Why the management of cloud applications is important

When companies use SAP cloud solutions, our round-the-clock cloud processes can offer more than just surveillance. We can also help actively avoid problems before you affect your company and react quickly if every minute counts. Problems can not only be resolved, but also anticipated – this is special about SAP Cloud Application Services.

The services are offered via a result-oriented, modular subscription model and offer practical support for a smooth cloud operation. For IT teams, this can mean that you have more time to deal with strategic innovations and business transformation instead of having all your hands full of routine maintenance. You can use the comprehensive solution knowledge of SAP – for continuous security updates, proactive monitoring, intelligent automation and data -controlled optimization.

In addition, SAP Cloud Application Services can help to manage the largest challenges associated with a cloud operation. Among other things, you benefit from the following advantages:

• Application management supported by experts: The comprehensive cloud application management of SAP helps to ensure stable and reliable operation and business continuity in the entire cloud landscape.
• Interconnectivity and integration: Data and processes can flow over cloud environments more reliably and faster without the business context being lost.
• Intelligent monitoring and performance optimization: Cloud applications can work together in such a way that downtime and performance bottlenecks are proactively avoided.
• Problem solving and incident management: Technical problems can be recognized quickly and resolved early.
• A Ki-First approach: With the combination of integrated AI and cloud application management, companies can use more resources for the effective solution of business challenges.
• Security and compliance: Security, compliance and governance standards can be maintained consistently and safely.
• Automated tests: Regression, performance or integration tests can be automated so that innovations for IT teams and the entire company are less stressful.

More time for strategy focus

Companies begin around the world Breath Distribuidora de Petróleo Sa (Breath) to be used for integrated, automated processes in the cloud with SAP Cloud Application Services.

“The interaction between SAP Cloud Application Services and our partner helped us to carry out our upgrade from SAP S/4HANA Cloud Private Edition very quickly,” reports Nayara Araujo, IT Systems Manager at Breath Distribuidora de Petróleo SA “This project is a central element of our innovation plan and will enable us, our software landscape To expand continuously for years. “

As a result of the close cooperation described by Araujo, a cloud environment was created, which reduces the company’s energy consumption by 80 percent and data storage requirement by 87.5 percent. The business processes have also been improved – so the time to create the month has dropped by 40 percent.

The success of breath shows how important a central contact is and:

• Calculable costs: The annual service packages are transparent, result -oriented and have a fixed price.
• Guaranteed performance: There are contractually binding service level agreements and a global round-the-clock support for the offers.
• Integrated AI and automation: Intelligent monitoring, proactive solution to problems and continuous improvements are included.
• Continuous innovation: The cloud applications are tailored to the corporate goals and the further developing roadmap of the SAP.
• Comprehensive governance: SAP manages everything – from system monitoring to safety to compliance.

Breath did not have to work with several providers. Instead, the know-how of the SAP and partner, global support and the standardized service provision were accessible directly via a channel. As a result, upgrades were carried out by 25 percent faster, user -friendliness rose by 30 percent and AI was 100 percent available.

Cloud enables AI-based innovation

Success in the cloud means much more than just faster commissioning. The cloud also creates the prerequisites for future innovations. Since AI redefines everything, companies need more than ever clean, networked and continuously managed data as well as AI-capable, intelligent and scalable IT environments.

SAP Cloud Application Services can make the cloud company the basis for AI-controlled innovations. With intelligent system monitoring, automation and integrated AI functions, companies can accelerate the use of AI, improve the results of important KPIs and scale dynamically-with confidence, control and continuous innovations.

Go to a more intelligent, AI-based future today. Find out how SAP Cloud Application Services can make more of their investments in the cloud. You can find more information from your local contact person.

Arndt-Alexander Boehnert is Global Vice President for SAP Cloud Application Services at SAP.
Stefan Krampen is Lead Architect for SAP Cloud Application Services at SAP.