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We are currently experiencing the AI revolution in customer support. From decades of customer support defined by responding to calls, tickets or queues, to the evolution of proactive support with
To explore potential AI use cases where cognitive robots could provide value, the Project Embodied AI team invited a select group of SAP customers to join the Physical AI and
Our goal is for our customers to achieve added value with AI solutions. When companies cite factors that prevent them from doing this – for example Complexity in integrationthe Regulatory
Mizuho OSI was founded in 1978 in the San Francisco Bay Area and was called Orthopedic Systems Inc. (OSI). When the company was acquired by the Japanese Mizuho Corporation in
AI has long been more than just a trend in logistics. The BME Logistics Study 2025 shows where companies are already benefiting today, which technologies quickly pay off and which
The University of Cologne relies on SAP S/4HANA Cloud, Private Edition to ensure its ERP landscape is innovative, secure and scalable in the long term. With RISE with SAP, it
Our goal is for our customers to achieve added value with AI solutions. When companies cite factors that prevent them from doing this – for example Complexity in integrationthe Regulatory
SAP NEWSBYTE — March 3, 2026 — SAP today announced the further development of its service and support portfolio. An optimized, staggered cooperation model is intended to help companies implement
In the sales process, every conversation matters and the quality of a demo can determine whether the deal is closed or not. Buyers expect a demo to accurately represent their
In a world where technological development is advancing at breakneck speed, I am fortunate to have a special perspective and the unique opportunity to understand the connections that leading companies
