Dear customers,
Find here a preview of the SAP Enterprise Support Academy monthly newsletter on latest news, training courses, upcoming sessions, and further educational offerings.
The SAP Enterprise Support Academy provides expert guidance and high impact knowledge transfer services that enable you to innovate and be successful with your SAP solutions.
Subscribe to regularly receive latest news and stay informed about the wide range of educational offerings provided by the SAP Enterprise Support Academy that help you to build the digital skills tailored to your needs.
Meet our Experts to Hear About Data & AI Content Updates
Join our session on June 9 to get the latest insights on:
- SAP Datasphere: CQC Deployment Readiness and CQC Solution Optimization
- SAP HANA Cloud: Expert-guided Implementation workshop series
- SAP Business AI & Joule: Expert-guided Implementation workshop series
Stay tuned and join on YouTube
Successful Launch of Joule in SAP for Me
Joule in SAP for Me marks a major milestone in SAP’s journey to deliver a simpler, smarter, and more intuitive experience. It's more than a feature release — it is a transformation in how customers interact with SAP for Me. By leveraging conversational and agentic AI, Joule introduces a new way of working — one that prioritizes ease, speed, and personalization.
How SAP Business Network Is Taking Shape on SAP BTP
Learn how SAP Business Network’s move to SAP Business Technology Platform affects data, integration, and day‑to‑day collaboration. It outlines what’s changing and why these updates matter for planning what comes next.
Join Our Live Session: SAP Integration Suite, Enhanced Edition
Companies want to adopt AI but struggle with trust in its capabilities. SAP Integration Suite, enhanced edition changes that. Join us to discover new AI features that boost developer productivity and operational efficiency—moving your organization from experimentation to confident AI implementation.
AI in Procurement: New Office Hours You can Join
Join our upcoming one-hour “Office Hours” to see how AI works in SAP Ariba and SAP Fieldglass. Explore practical uses of AI in procurement and connect with SAP experts.
Got Questions About SAP S/4HANA? We Have the Answers
Join our expert-led live sessions—packed with essential insights in just the right amount of time. Ask questions, interact with our experts, and discover exactly what you need to know for your SAP S/4HANA journey.
5 hot topics. Your choice. Your time zone. Your language.
Pick what matters most to you, select your language and preferred time, and level up your SAP expertise today.
SAP S/4HANA Finance Training Sessions
Explore three comprehensive training opportunities to master SAP S/4HANA Finance. Start with our interactive Meet-the-Expert session for beginners, then advance through multiday deep dive sessions covering conversion phases and delta capabilities.
Register now through our blog posts to enhance your finance operations expertise.
Transform Your SAP S/4HANA Implementation With Continuous Quality Checks
Gain a comprehensive overview of continuous quality check (CQC) services available for SAP S/4HANA Cloud Public Edition. Learn to request, interpret, and act on CQC reports to support successful implementation and ongoing optimization.
Master Transport Management in SAP S/4HANA Cloud Public Edition
Struggling with transport management in your SAP S/4HANA Cloud implementation? Our new e-learning course cuts through the complexity! Learn the essentials of the 3-system landscape, automation strategies, and best practices to accelerate your project timeline and avoid costly delays. Get expert insights, real-world FAQ answers, and actionable takeaways.
What if Support Could Solve Issues Before They Happen?
In this episode of ASUG Talks, you learn how agentic AI is reshaping SAP support, making it more proactive, intelligent, and resilient.
Key takeaways:
- Where SAP support is headed in 2026
- How AI is driving innovation behind the scenes
- Why it matters for business resilience
Value-Centered Support: Beyond the Mechanics of Response, Toward a Results-Driven Mindset
What do you actually care about: closed tickets or business outcomes?
In this article, Stefan Steinle challenges the traditional support model built around speed, efficiency, and ticket resolution. The argument is simple but powerful: support should not just solve issues — it should help realize value.
From finance and supply chain operations to complex go-live scenarios, the piece highlights why end-to-end orchestration, shared accountability, and outcome-driven thinking are becoming critical in enterprise support.
Read the article to learn more about why outcome-driven support is becoming a defining factor in customer value delivery
Related links:
