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SAP Business Network customers explain why the sol…

  • By Sanjay
  • 24/06/2026
  • 5 Views


For several years, SAP has partnered with TrustRadius, an HG Insights Company, to gather feedback from our customers about their satisfaction with our products. Thanks to these customers and the dozens more who contributed, SAP Business Network has, once again, been awarded Top Rated status in May 2026 for both Procurement and Supply Chain Visibility.  

According to Rajat Bhatnagar, SVP, Growth at HG Insights, “Consistent customer praise is harder to earn than any analyst ranking, and that’s exactly what the Top Rated award measures. SAP Business Network earning Top Rated in Procurement and Supply Chain Visibility reflects how much buyers and suppliers rely on it when operations actually matter. Reviewers point to real-time data visibility, invoice processing that reduces errors, and analytics that help teams spot supply chain issues before they turn into problems worth explaining to leadership.” 

We appreciate this recognition from TrustRadius, along with our many customers who left ratings and reviews like the following on the site: 

“SAP Business Network is one of the most impactful and visionary services, and it is an undefeated beast in the category. I am using it to monitor purchase order status and supplier commitments in real time to coordinate with procurement and finance teams on vendor selection and invoice approval, and along with that, it helps us in managing supply chain, cost, and also compliance-related matters. It is one of a kind and has always been so effective in each and every use case for us. We feel so lucky to have this service as our chosen one—a must-have for businesses.” 

Thank you to our buyer customers who find and discover trading partners on the platform, diligently support them in their onboarding process, and leverage the comprehensive capabilities of SAP Business Network – across procurement, supply chain, logistics, asset management, and finance – on a daily basis. In addition, our millions of supplier customers, in turn, stay on top of product orders, inventory, quality, and service requests on SAP Business Network to ensure that customers receive goods and services on time and according to negotiated agreements. Through tight collaboration, these buyers and suppliers deploy supply chains that are now more resilient, compliant, and efficient. Not only are these businesses connecting, growing, and thriving, but also they are providing critical products to end-customers. 

These customers express the impact of SAP Business Network on their businesses through their voluntary reviews: 

“[SAP Business Network] definitely helped us in building a stronger supply chain with our suppliers and maintain a good coordination. It also improved our invoicing accuracy and payment processing time simultaneously at the same time.” 

“I monitor real-time inventory and process purchase orders from major supermarket chains with accurate inventory levels. This allows me to anticipate stockouts and track them with logistics and the customer.” 

We are very excited to see these responses from our customers, and we greatly appreciate them taking the time to share their experience with others. Some of the business outcomes our customers have discussed in their reviews include the following:” 

  • “We have been able to reduce our procurement processing time by more than 38% this year.” 
  • “Overall operational productivity has been increased by more than 35% this year.” 
  • “We had 10x growth in our annual revenue by using SAP Business Network.” 
  • “Reduced the cost for emergency shipment by 40%” 

We can’t sum it up any better than this customer, who commented on TrustRadius:

“SAP Business Network has streamlined collaboration with our trading partners through order tracking and compliance checks. Real-time updates on orders and analytics for supplier performance are reducing delays and enhancing delivery reliability. Shared documentation simplifies fostering transparency and trust. This efficient platform has increased our supplier relationships, making operations smoother and aligning our goals with our trading partners.” 

It is that collaboration and trading partner alignment that we strive to enable with SAP Business Network. Visit us online to learn more.  To hear more from our customers, visit our reviews on Trust Radius. 



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