In the blog post you can learn about how to send direct debit mandate confirmation with your customized printing layout to payers in SAP S/4HANA Cloud Public Edition.

What is direct debit mandate confirmation?

With this function, direct debit mandate confirmation can be generated automatically when you create mandates or change the key details. The payer can see and verify the current status of the mandates.

After reading this blog post, you can learn about how to set up your own printing layout or use the SAP pre-delivered one.

Prerequisites

Enabling the mandate confirmation function

Search for the Define General Settings configuration step (ID: 106087).
Select one option from the Print Mandate Letter Options as shown in the picture.
Note: If one of the options is chosen, the correspondence of type 0047 is automatically generated upon saving the mandates.

Select an option based on your requirement:

• 01 – Print confirmation of new mandates
  You print and send the confirmation of a newly consented mandate to the payer.
• 02 –  Print confirmation of changed mandates
  You print and send the confirmation of mandate changes to the payer.
• 03 –  Print confirmation of new/changed mandate
  You print and send the confirmation of both newly consented mandates and the changed mandates to the payer.
• 04 –  Print confirmation of mandates with mandate instructions
  You print and send the confirmation of the mandate changes to the payer and, at the same time, send the mandate instructions (mandate changes) to your bank.

(Optional) Activate Confirmation of Mandate Instructions

If you select print confirmation with mandate instruction, you have to select the instruction type in the Define Direct Debit Procedure (ID: 106086).

Note: To complete the settings below, you have to have the minimum authorization as the Configuration Expert – Business Process Configuration (SAP_BR_BPC_EXPERT) business role template.

Assign Form Templates

Search for the Assign Form Templates configuration step (ID: 102313).
Create an entry as follows:

Assign Email Templates

Search for the Assign Email Templates configuration step (ID: 102313).
Create an entry as follows:

Master Data Settings

In the Maintain Business Partner app or Manage Business Partner Master Data app (F3163), make sure you have a business partner with an MKK – Contract Account role. Create an entry for email contact that is assigned for direct debit mandate as shown in the following picture.

Procedure of Printing Mandate Confirmations

Before printing direct debit mandate confirmations, you have either created a direct debit mandate or you create a direct debit instruction (change request of a direct debit mandate). For more information, see the following blog posts:

Make sure your direct debit mandate status is active.

• Open the Display Correspondence app (F3693).
  Enter 0047 in the Correspondence Type field and select Go.
  
• Select the correspondence.
• Select the print button.
  
• In the Print Correspondence options in the output mode:
  Test Print (0) – with this option you are not able to see the PDF in the display correspondence app.
  Real Print (X)
  Repeat Print (R)
• In the Send Control field, choose how you will get the output:
  Only email
  External output management system
  Printout + email
  Only printout

With the printout options, you can see the PDF in the display correspondence app.
With the email options, you get an email that you assigned in the business partner master data with a PDF.

Select the Print button. Then you can view the PDF right away or receive it in your email, as long as you did not choose Test Print.

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