IR ID 

IR Title 

Relevant for 

340026 

Log in as another user like in V1 

All 

327752 

Determination Rules – increase allowed limit 

All 

333557 

Ability to create an email channel for multiple objects / Have duplicate email channels for objects 

All 

329618 

Custom Fields at the Relationship (is contact person for)  

All 

329912 

Restrict Homeless Objects from Being Visible 

All 

358858 

Enable Rich Text Formatting in Note Preview for SAP Sales Cloud V2 

All 

344178 

Salutation with personalized surname 

All 

356664 

Enable Translation for Custom Homepage Cards and Tile Titles 

All 

353937 

Enable paragraph formatting in customer information 

All 

365885 

Add Saved Searches to Homepage via Personalization (not Adaptation) 

All 

346253 

Replicate Registered Products without Customer 

All 

360618 

Expose Current User Theme to HTML Mashups in SAP Sales & Service Cloud Version 2 

All 

329097 

Translation for mashups not possible 

All 

337126 

Enable the option to customize color of ‘Quick Create' tiles of Case, Account, Contact, IC etc.. 

All 

329096 

Cloud Data Source (or comparable functionality) to report “external” data from Build App for example 

All 

350698 

Notes – Deletion without confirmation prompt 

All 

363424 

Extend Email Channel Support Across Multiple Business Objects 

All 

371139 

Ability to Import/Export Custom Code Lists 

All 

364692 

no possibility to create default filters in the email list 

All 

328150 

Fixed note in opportunities 

Sales 

329181 

Make opportunity notes rich text such as on accounts 

Sales 

360273 

Additional Notes Fields in Opportunity 

Sales 

327419 

Link Opportunities with Installations and Registered Products 

Sales 

334479 

“All notes” instead off “Latest note” in Opportunities 

Sales 

335806 

Owner of Account is not auto populated based on the Creator 

Sales 

341899 

Automatic Calendar Sync Outlook Add-In 

Sales 

339746 

Export function for business partners (accounts / contact persons) and other objects 

Sales 

346732 

Opportunity – Notes more than 500 char & different note types 

Sales 

358809 

Lead Default Setting: Allow “Prospect” instead of only “Account” 

Sales 

328658 

Date fields missing in Leads Data Source (Closed on and Current Status Valid Since) 

Sales 

343563 

Pipeline Manager – Add Ability to save filters 

Sales 

342713 

Custom Note Types on Account 

Sales 

353422 

Dynamic Filters in Guided Selling Workspace 

Sales 

361633 

New Lead: Set “Prospect” option by default 

Sales 

349581 

Allow Multiple notes “internal comment” on Sales Quote 

Sales 

364119 

Create multiple customer-specific note types & prevent old notes from being overwritten by new notes 

Sales 

359372 

Notes for Activities, Leads and Opportunities without character limit of 500 

Sales 

368012 

Missing Filter Option for Territory in Pipeline Manager 

Sales 

363976 

Request to Improve Readability of the “Latest Note” Field on the Opportunity Object 

Sales 

361085 

Price group on sales quotes 

Sales 

362890 

Possibility to add note during creation of visit in mobile app 

Sales 

368131 

Possibility to add Status code to filter and list view in the Pipeline Manager 

Sales 

334509 

Connect Sales Order Object with Case 

Service 

328256 

Link Installed Bases with Opportunity 

Service 

335671 

copy ibase address info to positions 

Service 

343265 

Request for Enhanced Case Flow Management – Value List Fields for Categorization 

Service 

340373 

Add Length Function for Field validation in SAP Service Cloud v2 

Service 

347716 

Ability to automatically create tasks / appointments from Case Flow 

Service 

337022 

Case – Enable Product Lines for Detailed Complaint Tracking 

Service 

336104 

Timeline Case configurable 

Service 

354669 

Link Functional Location in Service Order 

Service 

344494 

Resolution Category field missing in Service Cloud V2 

Service 

355620 

Attachments in Service Order 

Service 

361803 

Correct display of note field formatting in Service Cloud case overview 

Service 

359005 

Cases: Screenshot icon in notes 

Service 

340391 

Timestamp Placeholders in Email Templates 

Service 

344156 

Cases – Party role section: Change from map view to list view as default 

Service 

341853 

Enable PDF Generation for Service Orders in SAP Service V2 

Service 

340646 

Language Translation for Notes in Case 

Service 

353204 

Improve Drag-and-Drop functionality for attachments in Service Cloud V2 

Service 

361210 

‘Installment Connected' Status of installation on premise should be customizable 

Service 

347007 

gender specific salutation in email template in cases 

Service 

360527 

Expanding the number of table fields in a form 

Service 

361886 

Real-Time Field Validation and Auto-Substitution in Self-Service 

Service