SAP Signavio provides several standard process diagram types, each tailored for a different purpose in process modelling, analysis, and optimization. Below is a clear list of the most common diagram types you will encounter in SAP Signavio Process Manager and Journey Modeler, along with what they are used for.
1. BPMN 2.0 Process Diagram (Business Process Model and Notation)
This is the primary and most widely used diagram type in SAP Signavio.
BPMN (Business Process Model and Notation) diagrams are used to visually represent business processes in a standardized, easy-to-understand way. They allow both business users and technical teams to understand how a process works end-to-end.
- Modelling end-to-end business processes
- Executable workflows
- Standardized communication between business and IT
Includes elements like:
Events, tasks, gateways, pools/lanes, data objects, subprocesses, message flows.
1. Documenting Business Processes
BPMN diagrams help organizations clearly document how work is done.
Examples:
- Order-to-Cash
- Procure-to-Pay
- Hire-to-Retire
- Customer support escalation
2. Process Analysis & Improvement
Teams use BPMN diagrams to identify:
- Bottlenecks
- Redundant tasks
- Delays
- Opportunities for automation
3. Fit-to-Standard Workshops (SAP Projects)
In SAP implementations (like S/4HANA), BPMN diagrams are used to:
- Compare current processes vs SAP Best Practices
- Capture gaps (→ Cloud ALM requirements)
- Align business teams around a unified process
4. Workflow and Automation Design
BPMN is the standard notation for designing automation flows used in:
- SAP Build Process Automation
- SAP Signavio Workflow Accelerator
- RPA bots
- Integration flows
The model becomes the blueprint for technical implementation.
5. Training and Communication
Because BPMN is visual and standardized, it is used for:
- End-user training
- SOP documentation
- Cross-team communication
6. System Integration & Monitoring (Cloud ALM)
In SAP Cloud ALM, BPMN diagrams help map:
- Business process steps → monitoring events
- Interfaces → message flows
- Exception handling paths
This allows process-centric monitoring.
2. EPC (Event-Driven Process Chain)
Used mostly by organizations from SAP Solution Manager / ARIS backgrounds.
Used for:
- High-level process documentation
- SAP S/4HANA transformation projects
- Linking events → functions → rules
- High-Level Process Documentation (Level 1–2 Processes)
In Signavio, EPCs are often used to represent high-level, conceptual business processes before going into detailed BPMN modeling.
Why:
- Easier for executives and business users
- Shows process logic without technical detail
- Good for workshops and business alignment
- Documenting AS-IS Processes for SAP Transformations
Many organizations migrating to S/4HANA use EPCs to document current-state processes, especially if they previously used:
- SAP Solution Manager
- ARIS
- SAP Blueprint methodology
Why EPC here:
- Mirrors older SAP documentation formats
- Simpler representation than BPMN
- Faster to model at a high level
- Building End-to-End Process Landscape / Architecture
EPCs work very well for process landscape mapping, such as:
- Level 0 Value Chain
- Level 1 Core Processes (O2C, P2P, H2R)
- Level 2 Subprocesses
In Signavio, many customers model their entire enterprise process hierarchy using EPCs.
- Pre-BPMN Modelling for Detailed Design
Many Signavio users follow a two-step modelling approach:
Step 1 → EPC:
Capture conceptual flow (events + functions)Step 2 → BPMN:
Convert detailed flows into executable workflowsThis avoids making BPMN diagrams overly complex.
5. Fit-to-Standard Workshops (High-Level View)
During SAP Fit-to-Standard discussions, EPCs can be used to:
- Introduce the process at a business-friendly level
- Compare AS-IS to SAP Best Practice TO-BE
- Identify gaps before creating Cloud ALM requirements
6. Represent Processes Without Technical Details
EPC is preferred when:
- No need to show message flows
- No need to model system integrations
- The process is non-automated or conceptual
- Only business decision flow matters
This makes EPC the simpler choice compared to BPMN.
Why Organizations Use EPCs in Signavio Even Today
Reason
Explanation
✔ Business-friendly visuals
Functions + events are simple to read
✔ Legacy familiarity
Many SAP customers used EPC for 10+ years
✔ Good for high-level processes
Ideal before jumping into BPMN
✔ Works well with process landscapes
Great for level 0–2 diagrams
✔ Not as technical as BPMN
Suitable for non-IT stakeholders
EPC vs BPMN in Signavio — When to Use Which
Use Case
Recommended
High-level process overview
EPC
Conceptual business flow
EPC
SAP AS-IS documentation
EPC
End-to-end process landscape
EPC
Detailed flow (roles, systems)
BPMN
Workflow automation
BPMN
Detailed technical integration
BPMN
Example EPC Diagram (Signavio Style)
3. SIPOC Diagram (Supplier – Input – Process – Output – Customer)
Used for:
- Lean Six Sigma
- Defining high-level process boundaries
- Mapping suppliers, inputs, outputs, customers
4. Journey Models (Customer / Employee Journeys)
Used for:
- Mapping customer or employee experiences
- Identifying pain points and opportunities
- Aligning processes with customer expectations
6. DMN Decision Model (Decision Model & Notation)
Used for:
- Business rules modelling
- Decision tables
- Automation and rule evaluation
Often linked to BPMN processes for decision logic.
7. Organization Charts (Org Chart)
Used for:
- Mapping roles, departments, reporting lines
- Connecting organizational units to processes
8. Diagram for Process Data / Dictionary Models
(Not a visual diagram like BPMN—more of a structured data model)
Used for:
- Maintaining global process documentation assets
- Centralizing terms, IT systems, roles, KPIs
Summary Table
|
Diagram Type |
Purpose |
|
BPMN 2.0 |
Detailed end-to-end process modeling |
|
EPC |
High-level SAP process documentation |
|
SIPOC |
Quick scoping and boundary definition |
|
Value Chain / Hierarchy |
Process architecture and taxonomy |
|
Journey Models |
Customer/employee experience mapping |
|
DMN Decision Models |
Business rules & logic |
|
Org Charts |
Organizational structure mapping |
|
Dictionary Models |
Central documentation repository |
How BPMNs Connect with SAP CloudALM implementation and Operations (Chapter 2)
Using Signavio in S4/Hana Conversion along with SAP Activate methodology(Chapter 3)
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