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SMTP mail configuration in SSC system for DEFECT m…

  • By sujay
  • 27/06/2026
  • 4 Views

PART – 1

Usually, we require SMTP server details (SMTP Host, Port, allowed sender, SMTP Auth credentials) to configure SMTP in ABAP instance.

So, for that we must request for the SMTP Auth account to the mail address <[email protected]> Email/Network team.

SMTP AUTH request process details link: https://internet.abc.corp/services/smtp/workflow/smtp-auth-req/

And PDF documentation as Example : https://wiki.one.int.sap/wiki/display/itprm/SMTP+Server?preview=%2F2258032954%2F2258032953%2FSMTP-au…

 Below are the details we received from Email/Network team based on our requirement.

Host: mail.abc.corp
– Port: 465
  SSL: required
or
– Port: 587
  STARTTLS: required
Username: sdc-defect-mgmt-mails
Password: owners can use
https://internet.abc.corp/change-pw to set it
(choose the account from the dropdown)
Allowed sender:
[email protected]
Recipient scope: SAP-internal only
Additional information:
———————–
The CA for verifying the relay's server certificate is available at
(1st linked file in section ‘SAP Global PKI Authority Information Access
/ CA Certificates').
For information on the relay IP addresses, network ACLs and how to test
the connectivity, see

Part – 2

Settings for the Profile Parameters (Transaction RZ10)

You must adjust the profile of the SAP Web Application Server if you want to use the SMTP function.

The SAPconnect send job can only be scheduled for servers on which SMTP has been activated. For this reason, you must activate SMTP for all the SAP system's application servers.

The following profile parameters must be configured. The placeholder <*> stands for the sequence number (starting at zero) of frequently occurring parameters.

icm/server_port_<*> = PROT=SMTP,PORT=

Parameter icm/server_port_<*> opens a TCP/IP port for receiving mails through the SMTP plug-in.

describes the number of the port that is to be used. The port cannot yet be used by another program on this host. If no mails are to be received in this SAP system (including notifications about the status), set < port > to 0.

Optionally, you can use TIMEOUT to define a maximum waiting time (in seconds) to be applied until the mail server responds.

is/SMTP/virt_host_<*> = :,,…;

 This parameter defines a Virtual Host for receiving mails. If all incoming mails (including status notifications) are to be received and processed by one single client of the SAP system, this parameter is not required. In this instance, is/SMTP/virt_host_0 = *:*; is used by default. If multiple clients are to be used as recipients, a virtual host has to be created for each of these clients. describes the name of the host to which the incoming mails are addressed. You can enter * here if the mails are to be sent independently of the host being addressed.

describes the number of the port to which the incoming mails are addressed-requisites to be followed as part of configuration.

 For UNIX, the profile parameters may look like this:

rdisp/start_icman = true

icm/server_port_0 = PROT=HTTP,PORT=1080  #dont change if already configured with other port number.

icm/server_port_1 = PROT=HTTPS,PORT=1443  #dont change if already configured with other port number.

icm/server_port_2 = PROT=SMTP,PORT=< >,TIMEOUT=180 #Port number always send by the email/Network team.

is/SMTP/virt_host_0 = *:25000

is/SMTP/virt_host_1 = *:25001

User Maintenance (transaction SU01)

You must create a service user for processing incoming mails in every SAP system client in which you want to receive mails (or status notifications).

Call transaction SU01 to create a user with type Service and assign the profile S_A.SCON to this user.

Every user that is to receive e-mails in an SAP system requires an Internet mail address.

This is also used as a sender address. Enter the Internet mail address for a user in transaction SU01, under E-Mail on the tab page Address.

Assigning the Client (Transaction SICF):

Every SAP system client that is to receive and process incoming mails (or status notifications) must have an SMTP server.

One SMTP server ( SAPconnect) has already been created in transaction SICF and is delivered with every SAP system. Use this to create the first client and then create another SMTP server for each additional client. Configure the following settings on the SMTP servers:

Enter the sequence number of a parameter is/SMTP/virt_host_<*> from the profile.

If you have only created one client and therefore have not specified this parameter type, enter 0.

Enter the client to which the mails received through the virtual mail host are to be forwarded,

and then enter the logon data of the system user that you created for the incoming mails.

Enter CL_SMTP_EXT_SAPCONNECT at position 1.

Note

As of SAP Web AS 6.20, each SMTP server has to be activated ( Start of the navigation path Service/Virt.

Host Next navigation step Activate End of the navigation path) after being created or changed.Inactive servers are grayed out.

SAPconnect Administration (Transaction SCOT)

You must configure SAPconnect settings for every client that is used for sending processes.

Default domain:

Under –> Settings à Default Domain.

define the domain of the SAP system client. This allows for the following to take place:

  • The SMTP plug-in logs on to the mail server using the domain as ID.
  • The message ID of the outbound e-mails is assembled with this domain.
  • If an SAP user who does not have an Internet mail address sends an e-mail,

  a sender address consisting of the abc username and this domain is generated.

Node:

You can create one or multiple SMTP nodes to contact different mail/fax/SMS servers, for example.

The following steps need to be carried out to configure an SMTP node so that sending Internet mail is possible:

  1. Double-click the node name.
  2. Choose Node in Use
  3. In the Mail Host and Mail Port fields, specify the mail server to which the outbound mails are to be sent.
  4. Next to Internet, choose Settings.
  5. Enter the address area of the recipient addresses that are to be reached using this node. In general, * is used if all E-Mails are to be sent using SMTP.
  6. Enter the output format for SAP documents. We recommend that you use the following settings:

Confirm the selection.

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