The Release Navigator for SAP Customer Experience keeps growing and improving with your needs in mind. We are pleased to share our latest content refresh, which brings together new and updated resources to help you find the information you need more easily. The updates are available automatically and are designed to make the navigator more useful and intuitive.
Let’s take a closer look at what’s new this quarter and what the plans are for the rest of the year.
Content Insights
This quarter brings updated release information across SAP Sales Cloud, SAP Service Cloud, and SAP Engagement Cloud. Products following a continuous delivery model: SAP Sales & Service Cloud Version 2 and SAP Commerce Cloud also feature updated Q2 recap content.
The SAP Engagement Cloud (SAP Emarsys) Q3 release content will be available on the release day, August 27.
Enhancements to the Home Page
We’ve refreshed the Welcome card on the release navigator home page to create a more engaging experience. A new themed image gives the page a fresh look and feel.
New Products Available on the Release Navigator for Customer Experience
You can now find Sales Performance Management on the Customer Experience Release Navigator home page, reflecting its move into the Customer Experience portfolio. For now, the tile takes you to the Human Capital Management Release Navigator, where the content is originally hosted. To make the transition easier, Sales Performance Management materials will remain available through both release navigators.
We introduced SAP Enterprise Service Management to the Customer Experience Release Navigator last quarter, giving it a dedicated space for release information and helpful resources. This quarter, we’ve added a new tile with direct access to e-learning courses.
Product Content Update
As part of this quarter’s content refresh, we’ve added a range of new resources across several products to provide more relevant and useful information. At the same time, we reviewed the existing content and removed outdated or no longer relevant materials.
Update plan for the future
We refresh the Release Navigator for Customer Experience every quarter, typically near the start of the quarter. This regular schedule helps us introduce improvements at a steady pace while keeping the experience familiar, stable, and predictable for you. One more update is planned for this year, scheduled for the beginning of Q4.
Connect with Readiness@Scale
Your feedback is essential to shaping future improvements to the release navigator. We invite you to:
- Complete our feedback survey
- Share ideas or requests in the comments section
- Learn more about the Readiness@Scale team
- Explore additional content
Thank you for your continued engagement and support.
Readiness@Scale, Foundational Support Services
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