New : https://cis.influence.sap.com/ – (all SAP products)
New : https://cis-p.influence.sap.com/ – for P-Users (SAP Concur, SAP Emarsys)
Just wait for the official announcement. It should be announced soon.
The SAP Customer Influence Portal is a platform designed for customers and partners to submit improvement requests and ideas for SAP solutions. It allows users to:
- Submit Improvement Requests: Customers/Partners/Consultants can propose new features or enhancements for your SAP products.
- Vote on Existing Requests: Users can support and vote for improvement requests submitted by others.
- Help SAP Products to Prioritize Features: Voting helps SAP understand which features are most needed based on real-world requirements.
Key Features
- Submit Your Idea: Use the portal to submit a new improvement request.
- Collect Votes: Encourage others to support your idea. Once a request reaches 10+ votes, it will be reviewed.
- Quarterly Review Cycle: Requests are reviewed during the next quarterly review cycle.
Access and Use
- Access the Portal: Visit the Influence Portal at influence.sap.com.
- Submit Requests: Register and accept the Terms of Use to start submitting improvement requests.
- Engage with the Community: View existing requests, vote, and comment to engage with the SAP community.
What happens to our existing Product Features Requests that were created in old Customer Influence Portal ?
This generally means that existing customer influence content, including:
- Improvement requests / feature requests
- Votes
- Comments
- Status history
are intended to be carried over to the new platform rather than requiring customers to recreate them. As stated that the old portal was put into read-only mode while transitioning to the new experience and that services would resume in the new environment.
If you're specifically checking one of your own feature requests, I recommend:
- Log in to the new Continuous Influence site (
cis.influence.sap.com). - Search by the request title or ID.
- Check “My Requests” or your followed sessions. ( will be available soon)
The Influence Portal is an important channel for customers/partners to help shape the future direction of SAP products and ensure that product enhancements align with business needs.
