Dear customers,
Find here a preview of the SAP Enterprise Support Academy monthly newsletter on latest news, training courses, upcoming sessions, and further educational offerings.
The SAP Enterprise Support Academy provides expert guidance and high impact knowledge transfer services that enable you to innovate and be successful with your SAP solutions.
Subscribe to regularly receive latest news and stay informed about the wide range of educational offerings provided by the SAP Enterprise Support Academy that help you to build the digital skills tailored to your needs.
You can preview the next available live sessions directly on our schedule. Simply filter by your preferred language, date and time zone:
Please note: Access to these resources is included for SAP Enterprise Support and SAP Enterprise Support, cloud editions. Eligibility is checked when you sign in.
Empower Your SAP Journey through CIC Webcasts
Unlock the full potential of your SAP experience with our upcoming CIC webcasts! Discover expert tips, practical resources, and interactive sessions designed to empower you to get the most from SAP service and support – register now to take your SAP journey to the next level.
AI Features in SAP Customer Experience Solutions
Discover which AI features are ready to use today, and which require Joule Premium. This guide breaks down 24+ AI scenarios across Sales Cloud, Service Cloud, Commerce Cloud, and Engagement Cloud -showing you exactly what's included with your subscription, what needs additional licensing, and how to get started. Find the right AI capabilities for your team and activate them now.
Ready to Modernize SAP Business Warehouse?
Join this revamped 3-day virtual Expert-guided Implementation workshop to explore SAP Business Data Cloud, modern data architectures, integration patterns, and practical migration strategies—with expert guidance from SAP service engineers.
Joule Dashboard Generation Agent in SAP Cloud ALM
Discover how Joule's AI capabilities can be used as a Dashboard Generation Agent in SAP Cloud ALM to automatically create tailored monitoring dashboards – saving time and effort for operations teams managing complex SAP landscapes.
Unlock your SAP IBP Potential!
Get the most from your supply chain planning with SAP Enterprise Support's continuous quality checks. From implementation guidance to post-launch optimization, our expanded CQC portfolio ensures that your solution performs perfectly at every stage.
Discover how CQC transform your SAP IBP journey
SAP Fieldglass Procurement Adoption Office Webinar
Stay ahead of what's next in SAP Fieldglass with two upcoming webinars covering AI-powered qualification management and the November 2026 release. Learn about new capabilities, product enhancements, and practical updates designed to help you get more value from the platform.
Optimize Your SAP Business Network with Continuous Quality Checks
Ensure smooth operations and peak performance with Continuous Quality Checks – complimentary remote services included in your subscription. Get expert insights, identify risks, and receive best practice recommendations before go-live or to maintain system health.
A Simple Guide to SAP Cloud ALM Monitoring Dashboards
Running SAP systems in the cloud can feel complex. This plain-language guide walks you through SAP Cloud ALM's Monitoring Dashboards – what they are, how to use them, and how to build personalized views that keep your operations running smoothly.
Fast-Track Your Integrations to the Cloud Through our New Expert-guided Implementation
Join our new EGI that supports you to begin your migration from SAP Process Integration (PI) / Process Orchestration (PO) to SAP Integration Suite. In the service, we discuss the value proposition of migrating to SAP Integration Suite, how to estimate the efforts involved in migrating using the Migration Assessment tool before migrating a simple interface to the SAP Integration Suite using the Migration Tool.
Further information in this SAP Community blog
Register now for the Product Expert Training – Autonomous Enterprise and Agentic AI
From September 28 to October 16, we will bring together product experts from across the suite for several weeks of expert-led sessions, deep dives into the latest innovations, practical project learnings, and interactive knowledge sharing. The event combines an onsite week in St. Leon-Rot with multiple weeks of virtual sessions. While the onsite week is exclusive to partners and SAP employees, the virtual sessions from October 5 to 16 are also open to customers, enabling broader participation and direct access to SAP product experts and executives online.
Running the Autonomous Enterprise? Let's Talk at SAP Connect
Market shifts, AI breakthroughs, and compliance curveballs don't wait – and neither should you. At SAP Connect (October 5-7, Las Vegas), SAP experts are onsite to help with your cloud migration, AI activation, and adoption challenges. Don't wait. Walk up. Ask the hard question. Leave with a plan.
Explore our Services and Support sessions in the catalog
From AI Ambition to Real Impact: What's New in SAP Services and Support
AI adoption often stalls after launch. SAP's updated Services and Support portfolio helps you turn AI investment into measurable results – with expanded Success Plans, AI-powered support like Joule for SAP for Me, and clear pathways for every stage of your journey. Explore what's new and see how it applies to you.
Foundational Success Plan News: September Highlights
Discover the latest Foundational Success Plan updates, including an invitation to connect with SAP experts at SAP Connect and AI-powered support with Joule in SAP for Me. This edition also covers Services and Support news and new e-learnings to help you accelerate adoption and strengthen business continuity.
SAP Cloud ALM: From Concept to Confidence in 3 Focused Days
Wondering how to get started with SAP Cloud ALM? Our revamped Expert-guided Implementation takes you from provisioning your tenant to hands-on work across implementation, operations, and service-all guided by SAP experts. You leave with a working setup and practical knowledge to move forward. No more theory. Just results.
SAP Cloud ALM: from concept to practical
Optimize Your Spend Management Setup
Catch up on the latest SAP Enterprise Support updates for SAP Fieldglass, SAP Ariba, and SAP Business Network, including Continuous Quality Check services and Spend Management Value Packages. Gain practical insights to help optimize and accelerate your spend management journey.
Watch the replay on YouTube or read further on SAP Communities
From Collections to Topic Spotlights: New Style, Better Content
The former “Collections” have been relocated and renamed “Topic Spotlights.” Each resource is a concise one-pager on a specific topic or solution that provides a brief description, key highlights, and supporting links. They are available on the Topic Spotlights page on the SAP Support Portal, with content grouped by product category.
Explore now
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