SAP Signavio's Process Consulting Agent empowers you to analyze processes, surface insights, and drive transformation initiatives, all through natural language conversation.
Process improvement has always been the domain of specialists: analysts who know their way around event logs, SIGNAL queries, and dashboards, interpreting and retrieving findings manually. This depth of knowledge has been instrumental in surfacing valuable process insights for organizations. At the same time, the need for expert analytical skills has made process mining less accessible for business users without a technical background. The Process Consulting Agent changes that by putting expert-level process intelligence in everyone's hands.
Since its release in August, the Process Consulting Agent has continued to evolve and is now progressing toward a full-blown agent-led process mining capability and toward covering also the SAP Signavio Process Transformation Manager scope.
This means users can now seamlessly get a fully detailed process mining analysis, including root cause analysis, recommendations and structured visualizations and metrics, out of a business question, and then turn it into structured transformation initiatives, all in a single conversation.
Scope Extension: Agent-Led Process Mining
With the September release, the Process Consulting Agent was enriched with process mining capabilities (generally available) including cycle time analysis, process variant exploration, throughput, conformance, and event-level details, all accessible through natural language. With these capabilities, it is significantly easier and less costly for analysts and business users to perform investigations that previously required deep expertise in SIGNAL queries.
With the October release, we're taking a much bigger step forward, moving to a fully agent-led process mining experience, exposed via MCP and part of a beta program.
Where the previous release put an intelligent assistant alongside the user, removing the need for SIGNAL expertise and enabling natural language interaction, the October evolution removes the need for the user to drive the analysis altogether. Now, you simply start from a business problem. Ask the agent “What's driving delays in my order-to-cash process?” or “How can I improve my DSO?”, and the agent takes it from there.
The Process Consulting Agent autonomously runs the full analysis workflow: it identifies root causes using the automated root cause analysis engine, it surfaces inefficiencies and provides recommendations, all without manual intervention.
Importantly, the user remains at the center of the experience. The agent presents its findings transparently, showing the analysis it performed, the data it used, and the reasoning behind its conclusions, so users can validate, challenge, and refine the results iteratively. This is augmented intelligence, not a black box: the agent does the heavy lifting, but the human makes the decisions.
Available now in beta
The agent-led mining scope extension of the Process Consulting Agent is available in beta program, exposed via MCP (Model Context Protocol).
For users who prefer a built-in experience in the SAP Signavio user interface, rather than working with an external desktop agent, a subset of the full MCP-powered capabilities, with plans to expand in the coming months, is also available in beta as part of the Process Consulting agent embedded interface. Through this program you can test the new hypothesis-driven analysis: a capability where the Process Consulting Agent automatically generates hypothesis based on process data, tests them against the event log, and surfaces findings in a structured dashboard.
Process Transformation Manager integration (generally available)
Identifying a process problem is only half the work. Also critical is converting that finding into structured, trackable transformation activity, and doing so without losing the context that made the recommendation meaningful in the first place.
The October release connects the Process Consulting Agent directly with SAP Signavio Process Transformation Manager. The Process Consulting Agent provides an overview of existing transformation initiatives and their status, helping users understand what is already in progress before creating or updating transformation work.
When the agent surfaces an improvement opportunity, users can act on it:
- Create transformation initiatives directly from agent recommendations, pre-populated with the opportunity description, rationale, affected process area, and suggested next steps, with no need for manual recreation.
- Capture process findings as structured insights and link them to the relevant initiative, keeping the analytical evidence connected to the transformation work.
- Reduce duplicate effort: the agent can reference existing transformation initiatives so new recommendations are aligned with ongoing work rather than generated in isolation.
The integration also extends to value management. The Process Consulting Agent can create Value Cases in SAP Signavio Process Transformation Manager based on insights generated by the agent or business inputs provided by users, helping teams connect identified improvement opportunities to expected business value and prioritize accordingly.
The result: the path from “here is what the data shows” to “here is the initiative we are running to fix it” compresses from weeks to a single conversation and full transparency on transformation work.
The Bigger Picture
These two enhancements reflect the same underlying goal: making expert-level process analysis and transformation management accessible to anyone, while freeing expert users to focus on higher-value activities. Process owners get answers on demand. Analysts spend less time on data extraction and manual analysis, and more time on decision-making. Transformation leads can move faster, with recommendation context preserved throughout.
The Process Consulting Agent is one of two agents within the Process Transformation Assistant. Alongside the Process Data Modeling Agent, now in beta in labs for the engagement layer of your choice such as Copilot, Claude, Joule Work Desktop, they cover complementary parts of the process transformation lifecycle: the Process Data Modeling Agent automates most of the workflow to set up ready-to-mine object-centric process data models, while the Process Consulting Agent performs analysis, derives insights and recommendations and converts findings into transformation initiatives at ease.
Expected in November 2026, the Process Consulting Agent will extend its reach to SAP Signavio Process Modeler, further broadening its scope and the value it can deliver across the full SAP Signavio Process Transformation Suite.
Start your journey today
Activate the Process Consulting Agent and experience a new way to investigate your processes. And if you want to be first in line for what comes next, join our beta program to test the Process Consulting Agent extensions in beta: agent-led process mining via MCP and hypothesis-driven analysis (embedded UI).
