At the SAP Sapphire we showed that Joules further established as our new usage interface in the AI age and redefined the user experience. Customers can ask questions in natural language – and Joule gets to work behind the scenes to find the desired answers.

The first of the more than 40 joule agents we have announced on the SAP Sapphire are now available for customers. Various functional areas, these agents support companies in solving clarification cases, maintaining close relationships with their customers, carrying out subsequent activities and doing numerous other tasks. AI FoundationThe AI operating system for all SAP Business AI solutions, allows all tools for the development, expansion and execution of customer-specific AI solutions and agents on a large scale on a central platform and thus simplifies the development in the field of AI.

And these were just a few examples of the innovations and solutions that we announced on the SAP Sapphire. Further announcements and detailed information can be found in SAP Sapphire Innovation Guide 2025 Or in this overview. At the end of the second quarter of 2025 we would like to inform you about the numerous innovations for SAP Business AI.

In the past three months, in particular, we have further accelerated the provision of powerful innovations for customers by expanding joules and joules agents and integrating additional AI scenarios into our entire portfolio. These functions are based on AI Foundation on SAP Business Technology Platform And complement the more than 240 AI scenarios and 1,600 joule functions. By the end of the year, we would like to provide more than 400 AI scenarios that offer unprecedented business benefits for customers. We are working intensively on the implementation of this goal and are already on the right track.

Here are some highlights from the second quarter of 2025:

• Joules Further transforms the way users interact with SAP solutions. With the now generally available SAP Joule for Consultants Can analyze ABAP code and use best practices to implement projects faster and reduce the post-processing and time. By gradually integrating joules in Microsoft 365 Copilot, users benefit from a uniform experience in SAP and Microsoft environments and can do tasks seamlessly. With the generally available analysis functions of joules, customers can be supported in terms of decisions if necessary by communicating with the assistant in natural language to create individual analyzes.

• Joule agents and AI agents: Among other things, in Supply Chain Management, agents can already take many tasks. They are able to plan and optimize service orders independently and, through the continuous analysis of real -time data, to submit suggestions to adapt the maintenance date, re -prioritize tasks and improve the system state. In the Human Capital Management area, the Performance and Goals Agent provider offers data -based insights that support you in preparing one -on -one discussions with employees. The shopping agent and the CX Agents Builder are now generally available in the SAP CX AI Toolkit. This enables companies to develop their own agents to support customized existence scenarios such as offering offers, questions and answers or service copyright.

• SAP Business AI for the supply chain helps customers minimize interruptions and simplify planning. In SAP Digital Manufacturing, error analyzes can now be carried out, while the general availability of joules ensures that users can immediately access important information through communication in natural language. With an add-in for Microsoft Excel and SAP Integrated Business Planning (SAP IBP), IBP formulas can be generated using natural language. These are just a few examples of innovations in the area of supply chain. You can find more information below.

• SAP Business AI for finance and expenditure management: At SAP Business AI for finance And the focus is on expenditure management. With the support of the SAP Document and Reporting Compliance solution, Joule translates complex errors into electronic invoices into natural language. This includes misunderstandings among invoice errors in the past. Joule extensions in SAP S/4HANA Cloud Public Edition ensure more efficient processes by proactive monitoring of customer order processing, direct creation of system master data and suggestions for price adjustments. In SAP S/4HANA Cloud Private Edition, Joule users supports tasks such as field logistics, cash management and contract analysis and optimizes processes for convergent billing. The first joule agents are now available for expenditure management. The meeting location Planner Agent in Concur Travel enables easier planning of external meetings by automatically collecting and coordinating information. The agent for checking expenses in Concur can characterize problems proactively and lead users through the individual steps of the problem correction. As a result, billing can be created much faster.

• SAP Business Ai for procurement Makes Joule also available in SAP Fieldglass Contingent Workforce Management: With the help of AI generated competence -based job advertisements, the time will reduce the time for the definition and comparison of qualifications and enable faster increase in personnel. With AI-based summaries in SAP Ariba, documents can also be checked 50 % faster, while the agent available as a beta version accelerates the creation of procurement events.

In the second half of 2025, we will provide further applications for our entire solution portfolio. Customers can Keep up to date here via the upcoming releases of SAP Business AI.

Philipp Herzig is CTO and Chief Ai Officer and a member of the extended board member of SAP SE.