Welcome to the SAP Business AI product updates for the first quarter of 2026. Although I'm new to the role of Chief AI Officer, the goal remains the same: support our customers so they can derive real value from AI.
joulesour new user experience, is gaining momentum and is driving improvements for our customers. Customers are already increasing the efficiency of their customer serviceimprove Development processes, accelerate the implementation of projects and much more.
SAP Business AI for procurement
SAP Fieldglass Services Procurement, creation of AI-supported bill of quantities results
General availability
Procurement professionals can accelerate the development of their bills of quantities using the Deliverables feature in SAP Fieldglass Services Procurement. The feature analyzes the defined project scope and automatically generates precise, relevant results that ensure close alignment between buyer expectations and supplier commitments. By introducing this feature, companies can reduce by 70 percent the time required to manually create bill of quantities deliverables and reduce the risk of poor outcomes by 50 percent, while encouraging greater collaboration during the negotiation process.
You can find detailed information here.
SAP Business AI for the customer experience
Catalog optimization agent
General availability
E-commerce product managers tasked with maintaining large SAP Commerce Cloud catalogs receive an always-on agent who continually compares product descriptions, attributes, and translations to company quality standards. This agent identifies gaps in merchandising and makes actionable recommendations to improve catalog accuracy, ensure consistency across languages, and improve product discoverability. The business impact is a 70 percent reduction in time to translate catalog data, 65 percent less time adding descriptions for individual assets, and a five percent reduction in data quality costs. All of this contributes to higher conversion rates and a more agile merchandising operation.
You can find detailed information here.
SAP Revenue Growth Management, AI-powered trade promotion creation
General availability
Key account managers in the consumer goods industry benefit from an optimized, clear interface for creating promotions, where important fields are automatically filled out by simply naming a promotion. Based on master data, previous promotions, and specific learned preferences for each merchant, the system suggests dates, types, transit times, and merchant purchasing periods, and continuously refines its recommendations over time based on user changes. The impact is 75 percent faster action setup time, 30 percent fewer data entry errors and rework, and increasingly personalized suggestions that eliminate repetitive manual work across action cycles.
You can find detailed information here.
Jonathan von Rüden is Chief AI Officer at SAP SE.
*Disclaimer: This article describes the expected benefits for companies. All calculations are estimates based on SAP customer case studies, SAP benchmarks and other research. Actual benefits may vary and may be affected by additional factors not considered in this article. The information is provided without warranty of any kind, either express or implied. SAP assumes no responsibility for any damages associated with the use of this article. On the side https://www.sap.com/legal-notice Please see “Legal Notice” for the terms of use, disclaimers, mandatory disclosures and restrictions applicable to this material.
