The SAP Learning and Adoption Forum 2025 relied on the motto “Activate Human Superpowers” through the integration of artificial intelligence into change management and further education. The central knowledge: AI will not replace people, but activate and reinforce their “superpowers”.
From automated training documents to AI-based adoption strategies-the solutions presented show that 2025 will be the crucial year for the transition from AI hype for practical application. Companies that act now can increase their transformation speed and at the same time improve employee satisfaction.
Exponential growth: SAPS AI offensive picks up speed
Timo yours, CTO SAP MEE, illustrated the rapid development with impressive figures: “SAPS AI development: from 90 use cases in October to planned 430 to the end of the year.” These exponential steps mean fundamental change in their way of working for companies. He identified AI agents as a game-change who “work and work independently” like extremely good work students “. His historical classification also underlined that the desire for human -like machine skills is not a new phenomenon – this was already the case with Gutenberg and the book press. His urgent appeal: “Now there is time to get rid of” – the time of pure experimentation is over.
Practical success at Nestlé: 163,000 saved productivity hours
Patrick Fueldner from Nestlé reported on spectacular successes of the WalkMe implementation: “163,000 saved productivity hours in one quarter-this corresponds to 86 full-time positions.” With a coffee machine management platform, the data quality could be increased by 80 percent within just three months. One expert confirmed: “After introducing Walke, we see improvements. The one-stop shop approach not only makes it easier to identify problems, but also prevents incorrect data input from the outset.”
Breakthrough in the creation of learning content: 60% time savings by AI
Moritz Huber, Head of SAP Learning Services Mee, presented impressive results from pilot projects: 60 percent of the time for training documents were saved at Schneider Electric in France. The AI-based tool integrates SAP standard documentation, signavio process information and customer-specific data into an intelligent content generation platform. The system is based on SAP AI-Core and not only enables the automatic creation of training documents, but also the methodological learning needs analysis.
Collaborative learning as a success factor
Frédéric Heinemann von Kyndryl thinks the traditional key user role through collaborative learning. His formula for success: “Adoption, adoption, adoption-that is our Megamonster KPI. If I rose the key users, I have already won the first battle.” Instead of passive training recipients, he develops key users into active mentors of the digital transformation that carry out demos independently and act as a “interpreter” between IT and the department.
Integration for M&A projects: 800 employees in 40 countries
Katja Sommerer from Endress+Hauser mastered one of the most complex challenges in change management: the integration of 800 new employees from 40 countries as part of an M&A project. Despite the strict legal restrictions-“everything was highly familiar. Nobody was allowed to talk about anything”-the successful integration was achieved within nine months through structured learning journey and intensive key user care.
Mike Fritz and Christoph Kernke presented the SAP Integrated Toolchain as a solution for the transformation paradox: “We do transformations to use AI to be in the cloud. But we are still making the way with stones and chisels.” The Toolchain combines with each other intelligently over 14 SAP and partner tools and creates a real “transformation machine”.
SAP SUCCESSFACTORS success at BLS AG: Teamwork as a key
Bernhard Rupp and Andreas Kübli presented their SuccessFactors implementation with the Cloud Transformation Award 2023 as a football history. Your most important knowledge of realistic schedule: the 80/20 rule with 80 percent standard functions and only 20 percent adjustments.
Are there any other trends in further training except AI?
Jochen Robes, further education bloggers and university teachers, analyzed the growing gap between theoretical AI competence models and their practical implementation in companies. His core message: Despite clearly defined competence models, employees can hardly keep up with the rapid pace of AI integration. Challenges are, for example, the gap between AI training and required skills and that AI is often only used for process optimization instead of new learning approaches. As a solution, he advocates peer learning, “learning from each other and together”, and gives concrete examples and tips -from communities of practice, learning circles to bar camps -to close the gap between AI theory and practice.
Best practices
Start immediately with AI pilot projects – “Now there is time to get started”, the time of experimenting is over (Timo yours, SAP)
Test AI-based training documents -Schneider Electric achieved 60% time savings in content generation (Moritz Huber, SAP Learning Services)
Implement Digital Adoption Tools like Walkme – Nestlé saved 163,000 productivity hours per quarter and improved data quality by 80%
Transform Key users to collaborative mentors -“Adoption is our Megamonster KPI” instead of a passive training recipient (Frédéric Heinemann, Kyndryl)
Use the SAP Integrated Toolchain – Connect Signavio, Cloud Alm and Partner Tools to the “Transformation Machine” instead of “Stones and Meißel”
Establish peer learning formats -Promptathons and communities close the gap between AI theory and practice (Jochen Robes)
Focus on strengths instead of weaknesses – Identify the “superpowers” of employees for better transformation (Eva Stock, Comspace)
Implement continuous micro learning -Switch from intensive pre-go-live training courses to roll-based learning journey
Conclusion and outlook
The SAP Learning and Adoption Forum 2025 clearly showed: KI will be able to intensify the unique skills of people. The experiences presented-from saving time in content creation to saved productivity hours-prove that the ROI is measurable and significant.
The key to success lies in the intelligent combination of technology and human superpowers. Companies that now act and invest in both AI tools and in their employees will be the transformation winners of tomorrow.
