In our recent webinar, Amit Lodhe, Dilek Cevikalp, and I walked through how the Advanced and Max Success Plans work for BAIP and BTP customers. Two real customer cases show the range: one went from zero AI expertise to a scoped pilot, the other resolved complex architectural decisions and achieved a go-live for 4,200 employees. This post covers what the plans include, how the service portfolio of 100+ services is structured, and what came up in the Q&A, including how the new plans compare to Preferred Success in terms of value and pricing. Read on if you are evaluating Success Plans or want to understand how orchestrated expert support works in practice.